How to Start a Return

• Contact Customer Support within 30 days of receiving your order:
  • Email: admin@cleanfreshmouth.com
    Phone: +1 (832) 255-1010
  • Request an RMA (Return Merchandise Authorization) number.
• You will receive a prepaid return label. Print and affix it to your package.
• Clearly write the RMA number on the outside of the package.
• Send the opened or unopened product back to the address below within 30 days of receipt.

Return Address

2184 E 1200th St Mendon, IL 62351-2002

Refunds

• Your return must arrive at the fulfillment facility within 30 days of receipt.
• Once received and verified, a refund will be issued to your original payment method.
• Refunds typically post within 3–5 business days, depending on your bank.
• We accept Visa and MasterCard. Payment can only be made using a credit or debit card. Payment is deducted upon order confirmation, and you will not be charged an amount exceeding what you approved at checkout.
• You are entitled to a 30-day refund policy (standard policy is 14 days). This period begins from the date you receive your order. You may return a product within 30 days of purchase, provided it is in the same condition as received and in its original packaging.
• If you wish to return one or more purchased products, please contact us:
• Phone: +1 (832) 255-1010
  Email: admin@cleanfreshmouth.com (we reply within 24 hours)
• For sealed goods that cannot be returned for hygiene or health-protection reasons, the right to return is void once the seal is broken after delivery.